FAQ

Who are we?

We are a team of elopement and wedding experts based in Riviera Maya since 2008.

What is MxElop?

A magazine

A guide

An incubator of ideas in the world of elopement in Mexico

What MxElop is not?

MxElop is not a:

Elopement planner or coordinator

Container of advertisements, our experts write informative posts and publish relevant information in the elopement world. All the vendors advertised are directly approved by us.

We are not sales agents, we do not work for any specific brand or vendor, nor do we receive money to speak positively about them.

Why visit MxElop.com?

MxElop is a guide and magazine for all couples who want to enjoy a safe elopement in Mexico and have the assurance of choosing the best vendors and services at the best price.

What kind of information and tips can be found on MxELop Magazine?

There is information and tips about the world of elopement in Mexico. We offer posts on trends, advice, suggestions, reviews, interviews, and anything else related to this world.

Are the information up to date?

All the information we write in our posts is verified, but it can be subject to variations due to various factors. The vendors published on our site are directly responsible for the content they publish. Prices and offers may vary.

Why are there only certain vendors and not others?

We prefer to suggest and recommend only selected vendors to our visitors.

Why do you publish reviews of vendors?

Based on our experience, we believe that the only way to provide comprehensive recommendations to clients is by directly visiting the vendor, getting an idea of the service provided on-site, and assessing the people involved in the process.

What vendors are published in the guide?

The publication and affiliation process at MxElop involve a request from our experts directly to the vendor, an on-site visit, and a careful review of the services offered. For this reason, you will only find selected vendors on our site.

Why do some areas in Mexico have no vendors?

MxElop visits every geographic area published on the site annually, and before suggesting a vendor to our visitors, we verify the validity of their service on-site.

Can I suggest the publication of an article or post on your Magazine?

We always welcome new ideas, suggestions, or real stories from professionals in the elopement industry. However, the publication in the guide is subject to our discretionary judgment and is not mandatory.

I am a vendor of elopement services in Mexico. How can I be part of the Magazine?

You can write us an email, and it will be a pleasure to respond to you as soon as possible.

What is the Consulting service?

Often, we receive very specific requests from our visitors, and due to logistical reasons, we cannot privately respond to each couple. Therefore, couples can contact us privately to seek our opinion on their elopement plans or clarify doubts and answer questions. We understand that guidance is crucial for a couple who wants to visit a foreign country and celebrate an event, and the Consulting service definitely meets this need. The service is paid. We do not receive any incentives, financial or material, from vendors to be recommended. The Consulting service for couples is a paid service.

PRIVACY POLICY

MXELOP website is owned by MXELOP, which is a data controller of your personal data.

We have adopted this Privacy Policy, which determines how we are processing the information collected by MXELOP, which also provides the reasons why we must collect certain personal data about you. Therefore, you must read this Privacy Policy before using MXELOP website.

We take care of your personal data and undertake to guarantee its confidentiality and security.

Personal information we collect:

When you visit the MXELOP, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the installed cookies on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products you view, what websites or search terms referred you to the Site, and how you interact with the Site. We refer to this automatically-collected information as “Device Information.” Moreover, we might collect the personal data you provide to us (including but not limited to Name, Surname, Address, payment information, etc.) during registration to be able to fulfill the agreement.

Why do we process your data?

Our top priority is customer data security, and, as such, we may process only minimal user data, only as much as it is absolutely necessary to maintain the website. Information collected automatically is used only to identify potential cases of abuse and establish statistical information regarding website usage. This statistical information is not otherwise aggregated in such a way that it would identify any particular user of the system.

You can visit the website without telling us who you are or revealing any information, by which someone could identify you as a specific, identifiable individual. If, however, you wish to use some of the website’s features, or you wish to receive our newsletter or provide other details by filling a form, you may provide personal data to us, such as your email, first name, last name, city of residence, organization, telephone number. You can choose not to provide us with your personal data, but then you may not be able to take advantage of some of the website’s features. For example, you won’t be able to receive our Newsletter or contact us directly from the website. Users who are uncertain about what information is mandatory are welcome to contact us via ideafotoplaya@gmail.com.

Your rights:

If you are a European resident, you have the following rights related to your personal data:

  • The right to be informed.

  • The right of access.

  • The right to rectification.

  • The right to erasure.

  • The right to restrict processing.

  • The right to data portability.

  • The right to object.

  • Rights in relation to automated decision-making and profiling.

If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident, we note that we are processing your information in order to fulfill contracts we might have with you (for example, if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information might be transferred outside of Europe, including Canada and the United States.

Links to other websites:

Our website may contain links to other websites that are not owned or controlled by us. Please be aware that we are not responsible for such other websites or third parties' privacy practices. We encourage you to be aware when you leave our website and read the privacy statements of each website that may collect personal information.

Information security:

We secure information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. We keep reasonable administrative, technical, and physical safeguards to protect against unauthorized access, use, modification, and personal data disclosure in its control and custody. However, no data transmission over the Internet or wireless network can be guaranteed.

Legal disclosure:

We will disclose any information we collect, use or receive if required or permitted by law, such as to comply with a subpoena or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

Contact information:

If you would like to contact us to understand more about this Policy or wish to contact us concerning any matter relating to individual rights and your Personal Information, you may send an email to ideafotoplaya@gmail.com.